I am having trouble uploading my video content.

You have a couple of options for uploading videos on Kumu:

Direct Upload when Posting a New Video or Creating a New Series:

1. You can upload your video directly during the process of posting a new video or creating a new series.
2. Upload to your Library without posting

To optimise both upload and streaming speeds, you may need to compress the video file before uploading to the platform. Video compression reduces the file size without significantly sacrificing quality, making it easier and faster to upload and stream the video. There are a number of tools available online to help you compress, one that is free and can be downloaded to your device is https://handbrake.fr/

If you encounter difficulties uploading your content, consider the following:

File Format and Copyright Declaration:

Ensure your file is in MP4 format.

Before uploading, select the copyright declaration checkbox.

File Upload Restrictions:

There's a maximum download limit of 1GB.

Larger files take longer to upload. You can reduce file size using online tools to improve upload speed.

Internet Connection:

A slow or unstable internet connection may cause upload failures. Use a reliable and fast internet connection.

Browser Compatibility:

Your browser may have compatibility issues with the platform. Try using a different browser or updating to the latest version.