Kumu
Experts
Members
Categories
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Using Kumu
- What is a Series?
- What is a Membership?
- Are there any restrictions for memberships and series on the platform?
- What support is available for technical issues or inquiries?
- How do I interact with my audience on the platform?
- Is there a limit to the number of memberships or series I can create?
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Earnings & Fees
- How do I get an invoice for tax purposes?
- Do you connect with any other payment platforms other than Stripe?
- Can I connect my existing Stripe account?
- How do I set up Stripe?
- How frequently can I withdraw my money?
- How do I withdraw my money from Stripe?
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Creating Products
- Is there a minimum amount of parts that I need to have for my series?
- Once I have published my video or series how do I see what it looks like to my members?
- I want to share my videos on social media, how do I do this?
- Is there a limit on the number or size of videos I can upload?
- I am having trouble uploading my video content.
- Where do I go to set my membership price?
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My Account
- How can I view my earnings?
- How do I delete my account?
- Where do I go to set my membership price?
- Can I customise my profile?
- What if I am not verified?
- How do I verify my credentials/account?
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Accessing content
- What do I do if I encounter technical issues with playing a video?
- Is there a way to share content on social media platforms?
- How do I report inappropriate content or behaviour?
- Can I leave comments or ratings on content?
- What is a Series?
- What is a Subscription?
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Member Account
- What should I do if I encounter harassment or abuse on the platform?
- How is my personal information protected?
- How do I delete my account?
- What should I do if I forgot my password?
- How do I update my profile information?
- How do I create a member account?